These products have been discontinued and are no longer under warranty or support, updating or re-flashing the firmware has the potential to damage the product. Products that fail outside of warranty due to a firmware update are not eligable for replacement.
We have used a variety of chipsets in our hard drive docks, adapters, and enclosures. Most of our products us an ASMedia chipset, however we have also used LucidPort, JMicron, and Realtek.
This ASMedia firmware check utility will output the current firmware version of USB to SATA adapters, docking stations, and enclosures that include an ASMedia chipset.
|Units shipped after February 2015 in the US may have the new ASM1153E chipset. This chipset shares the same performance and compatibility characteristics of the older ASM1053E but optimizes power consumption. No firmware update is necessary. In case users need to re-flash their firmware here is the update utility:
|Customers who would prefer to disable the 10 minute sleep (drive spin down) timer may want to download this update utility:
Depending on order date & location, units may have had firmware versions 121026910000, 130107917d00, and 130107917d01. We recommend to upgrade from firmware version 121026910000 if your drive does not sleep properly or see newer 512e “Advanced Format” drives 2 TB and above. Firmware version 130107917d00 added:
Firmware version 130107917d01 added:
Customers who would prefer to disable the 10 minute sleep (drive spin down) timer that d00 and d01 added may want to download this update utility:
|Units with serial numbers beginning with 8 or lower used this chipset. Many units shipped with firmware version 2447 and should be updated to the latest 2580. Issues with older units are usually due to outdated USB 3.0 host controller drivers or faulty or extended USB 3.0 cables.
Units with serial numbers beginning with 991, 101, or 102 could have firmware version 12092681f600 or 12092681f601. These versions have a special feature called sector emulation enabling use of more than 2.19TB of space on “Advanced Format” or 512e drives under 32bit Windows operating systems.
We recommend firmware version 13022081f602 for most users. Newer docks beginning with serial numbers 103 and higher should already have this latest firmware.
|Customers who wish to downgrade to older sector emulation enabled firmware may download this update utility:
These docks shipped with firmware version 130107917d00.The latest version is 130107917d01. This version added:
|NOTE: PSS-SDH1 units shipped until August 2014 are also subject to a USB 3.0 hub firmware update. Units shipped with version 0701.