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  4. After a Certain Amount of Time, A...

After a Certain Amount of Time, Around 20 to 30 Minutes, My Bluetooth Devices Disconnect

Last Update: October 16th, 2020
Article ID: 684908

The Plugable Bluetooth adapter functions as a radio for Windows to communicate via Bluetooth. It is primarily Windows, and the Bluetooth device you're using, that are responsible for reestablishing connections.

That being said, some USB controllers on some computers will aggressively try to save power by turning off USB devices, which leads to the adapter dropping connections.

Check your power configuration (Power Options) in the Windows Control Panel (search for Control Panel in the start menu). Try disabling USB selective suspend.

Power options for USB selective suspend

In Device Manger (right-click the start menu button, then choose Device Manager), check the properties of the adapter (double-click Broadcom BCM20702 Bluetooth 4.0 USB Device) and ensure that the box for allowing the PC to turn off power is unchecked. Do the same thing for your USB root controllers. This option may not be available.

Device Manager power options for devices

If this does not resolve the issue with your Plugable Bluetooth adapter, please contact us at support@plugable.com.