2. Do I need to remove the plastic f...

Do I need to remove the plastic film on my AMS-STAND11 or AMS-STAND13?

Last Update: November 4th, 2026
Article ID: 3464502

Summary

Yes. The protective plastic film on the Plugable AMS-STAND11 and AMS-STAND13 magnetic iPad stands should be removed before attaching your iPad.

The film includes helpful instructions for adjusting the stand's rotation and viewing angle. On the AMS-STAND13, it also provides guidance for installing the included support brackets.

However, the film must be removed to ensure proper magnetic contact between the stand and your compatible iPad.

Applicable To

What Should I Do?

  • Review the adjustment instructions printed on the protective film.
  • Remove the plastic film from the stand's magnetic mounting surface.
  • Attach your compatible iPad directly to the stand, ensuring proper alignment.

Important Note: Leaving the plastic film in place may interfere with magnetic attachment. Always remove it before mounting your iPad.

Need Assistance?

If you have questions about setting up your Plugable magnetic iPad stand, please contact Plugable Support at support@plugable.com.