When My DisplayLink-Based Product Is Connected to My Mac Running macOS 12 Monterey or macOS 13 Ventura, I Do Not See ‘Notifications’ From the Operating System. When I Disconnect the DisplayLink-Based Product From My Mac, Notifications Work As Expected. Why Is This?

Last Update: March 28th, 2023
Article ID: 1136923

Plugable has received reports of Notifications not working as expected when a DisplayLink-based product (such as our UD-3900 or UD-6950Z docking stations) is connected to a Mac running macOS 12 Monterey. 

The cause of this behavior is still being investigated, however in our experience making a small change within the ‘Notifications & Focus’ preference settings can help.

For macOS 12 Montery, please follow these steps:

  1. Click on the ‘System Preferences’ icon (looks like a gear) in the macOS Dock at the bottom of your screen
  2. Click on the ‘Notifications and Focus’ application
  3. At the bottom of the ‘Notifications and Focus’ application window, click to place a checkmark in the ‘When mirroring or sharing the display’ option under the ‘Allow notifications’ section.  An example screenshot with this option highlighted is included below:

macOS 12 Monterey Notification Settings

For macOS 13 Ventura, please follow these steps:

  1. From Finder, click on the Apple Menu then select System Settings
  2. On the left side select "Notifications"
  3. On the right side select the option to "Allow notification s when mirroring or sharing the display"
  4. Under Application Notifications select "DisplayLink Manager"
  5. Toggle on the "Allow notifications" option at the top

macOS 13 System Settings Notifications

macOS 13 System Settings Notifications DisplayLink