I’ve Unsubscribed, but I’m Still Receiving Emails

Last Update: February 25th, 2026
Article ID: 2156552

You may still receive emails that are not considered to be marketing emails pertaining to your cart, account, and orders. We are required to send these to you.

For example, you may be notified that you left items in your cart, receive confirmation emails when you complete orders, and for updates to your orders that you've placed. However, after unsubscribing, you will no longer receive marketing emails unless you opt into them again.

If you are still receiving marketing emails after going through the unsubscribe process, please take a screenshot of the email you received, and reach out to us. You can contact us either by an email to support@plugable.com or by filling out a support form on our support page.