"Camera being used" error or no image in preview window

Last Update: April 9th, 2021
Article ID: 624633

Some specific device classes, such as USB cameras, are handled differently by operating system privacy/security settings. If you're seeing no image output from the microscope, or you see a "Camera is being used by another application" warning, you may need to change these security settings.

Please see the following support articles for further instructions.

In some cases, you may need to restart your computer for these settings to take effect.