My Order Was Delayed, Why Did This Happen?

Last Update: April 25th, 2024
Article ID: 2156443

Purchases made through our website are analyzed for potential fraud risks. If your order is flagged as potentially risky by Shopify or other payment providers, it is held until someone from our team is able to review the order.

To reduce the likelihood of shipping delays, it is recommended that you use a payment method with a billing address that matches your shipping address.