If an item that should have been included with your Plugable dock is missing, check the packaging once more, including beneath the insert and inside the corners of the box. If you still cannot find it, contact Plugable Support so we can review what was included and help with the missing part.

Applicable To

Plugable docks or other Plugable products with a missing in-box power supply, host cable, adapter, or other included accessory.

Before You Contact Support

Check the included-items list on the product packaging or product page. Some cables and accessories pictured in setup examples may be sold separately rather than included in the box.

What to Send Us:

• Your Plugable product model and the specific component you cannot find.
• Your Amazon order ID or another proof of purchase.
• The product serial number, if present, or a photo of the product label.
• The full recipient name, shipping address, and a phone number for the shipment, if a replacement part needs to be sent.

Need Assistance?

Email the details above to support@plugable.com, and we will review the package contents and next steps with you.