DisplayLink Manager App Installation Instructions for macOS 13 Ventura

Last Update: October 28th, 2022
Article ID: 1595423

Before you begin

Unsure which version of macOS you have installed on your Mac? Click on the ‘Apple’ icon within the menu bar located at the top of your desktop and select ‘About this Mac’. A new window will open and display the system’s macOS version.

For those who prefer, we have a video demonstration of the procedure described below available here → LINK

1. Download the correct version of the DisplayLink Manager Application for your version of macOS from here → LINK

2.  Double-click on the file you downloaded to start the application installer: 

displaylink manager application download on desktop

3. From within the ‘Introduction’ section of the application installer,  click on the ‘Continue’ button to start the installation process:

displaylink install wizard start

4. After having read the license information from within the ‘License’ section of the application installer, click on the ‘Continue’ button

displaylink installer license information

5. Click on the ‘Agree’ button in order to agree to the software license agreement.

displaylink installer license agree

6. From within the ‘Installation Type’ section of the application installer, click on the ‘Install’ button:

displaylink install start

7. When prompted, please enter your system password and click on the ‘Install Software’ button to start the installation. The installation process will begin:

displaylink install password prompt

8. If prompted to access files, click OK:

displaylink install access files prompt

9. The application installer will notify you when the installation process has been completed. Please click on the ‘Close’ button in order to close the application installer. 

displaylink install complete

10. You should see a request from the DisplayLink Manager Application to allow the application to display notifications, when necessary.  Click on the ‘Options’ button within the request and click the ‘Allow’ option:

displaylink notification allow

11. You should also see a request from the DisplayLink Manager Application to start the application automatically each time you log in to your Mac.  Please click the notification and select the ‘Allow’ option

displaylink auto start notification request

12. macOS will notify you that the ‘DisplayLink Manager’ application would like to record the computer’s screen and audio. Click the ‘Open System Settings’ button in order to grant this permission.  

macos screen recording prompt

13. The ‘System Settings’ application will open, with the ‘Privacy & Security’ section highlighted by default. The ‘Screen Recording’ section will be visible on the right side of the application window:

macos privacy and security application

14. Click the toggle switch next to the ‘DisplayLink Manager’ entry in order to grant the required permission. When doing so, you will be prompted to enter your password. Enter your password and click the ‘Unlock’ button to continue:

macos privacy and security application

15. You will be prompted to Quit and Reopen the DisplayLink Manager application in order for the change to take effect. Please do so:

macos quit and reopen prompt

*** Please note - The DisplayLink Manager Application does NOT in fact record or store any information. This permission must be granted in order for the DisplayLink Application to access the information it needs in order to generate the image shown on the DisplayLink-connected displays. ***

16. Once complete, the ‘DisplayLink Manager’ application toggle switch will indicate that the permission has been granted.  The ‘System Settings’ application window can now be closed.

macos displaylink manager permission granted

17. Click on the DisplayLink Manager Application icon that is now present within the Apple Menu bar at the top of your screen. This will reveal the DisplayLink Manager Application status window:

displaylink manager status window

18. Connect your DisplayLink-based product to your Mac. On portable Macs based on an Apple processor, you may be prompted to allow the accessory to connect.  If you are prompted, please click the ‘Allow’ button in order to allow the accessory to connect:

macos allow accessory to connect

More information about this process is available here → LINK

*** This process will only occur on portable Macs (such as Mac laptops) that have an Apple processor.  This will NOT occur on desktop Macs or Macs that have an Intel processor. ***

Once the product is connected, the DisplayLink Manager Application status window will update with information about the display connected:

displaylink manager status window

19. The notification you received in step #11 to allow the DisplayLink Manager Application to start automatically each time you log in to your Mac should have automatically placed a checkmark next to the ‘Launch automatically after login’ option.  

If the checkmark is not present, please click to place a checkmark next to the ‘Launch automatically after login’ option.  This will help ensure that the DisplayLink Manager Application is running each time you login to your Mac.

*** If the DisplayLink Manager Application is not running, the displays connected to your DisplayLink-based product will not work ***

Once the DisplayLink Manager Application is installed, the application can be accessed via the DisplayLink Manager application status icon located within the Apple Menu Bar at the top of your screen:

displaylink manager status window

*** If the DisplayLink Manager Application status icon is not visible within the Menu Bar, then the application has not been started.  Please open a new ‘Finder’ window and navigate to the ‘Applications’ folder.  Within the ‘Applications’ folder, double-click on the DisplayLink Application icon in order to start the application. ***

Within the ‘Home’ tab of the DisplayLink Manager Application, there are several items listed.  The items listed will vary depending upon which version of the DisplayLink Manager Application that is installed and the type of processor within the host Mac (Intel processor or Apple processor). 

The following list describes the features present in DisplayLink Manager version 1.8.0:

Login screen extension status

By default, the ‘Login screen extension status:’ section will display, “Available to download and Install”

When an Apple Mac system is first powered on and reaches the login prompt, 3rd-party applications (such as the DisplayLink Manager application) are not yet running.  As a result, DisplayLink-connected displays will not function. 

Downloading and installing the Login screen extension (available by clicking on the ‘download’ link within DisplayLink Manager) will allow the DisplayLink-connected displays to function prior to logging in.  

This is of course an optional feature, and is not required to use DisplayLink devices.  However, this option is useful in certain situations, such as when only DisplayLink-connected displays are connected to the host Mac. 

Automatic app startup

As the name suggests, placing a checkmark next to the ‘Launch automatically after login’ option allows the DisplayLink Application to start automatically each time the system is powered on. We recommend checking this option in the interest of efficiency. 

Additional HiDPI modes

In brief, HiDPI mode is a feature of macOS that can make images within a display appear sharper. 

In some cases, the host Mac will not enable HiDPI mode for the displays connected to a DisplayLink-based product. 

Placing a checkmark next to the ‘Enable experimental 3008x and 2560x modes’ option will create new resolution choices for the DisplayLink-connected displays within the ‘Displays’ section of the ‘System Settings’ application that may help improve the sharpness of the image. 

*** Please note - This feature is experimental, and may not always work as expected. If things do not work as expected after enabling this option, please disable the option. ***

Synaptics (the creators of DisplayLink technology) have more information on this feature here --> LINK

Apple Watch unlock

As the name suggests, placing a checkmark next to the ‘Use Apple Watch to unlock on the login screen’ option will allow you to unlock your Mac using an Apple Watch while connected to a DisplayLink device. 

Apple has more information on this process here → LINK

*** Please note that this feature is not compatible with screensavers. To use Apple Watch unlock with your DisplayLink device, you must disable your screensaver. ***

f.lux app support (Beta)

There is a 3rd-party application called 'f.lux' --> LINK that allows for the adjustment of a display's color according to the time of day. If the f.lux application has been installed, placing a checkmark next to the 'f.lux app support (Beta)' option will enable f.lux to change the color of a DisplayLink connected display.

A few important notes about this feature:

A. This functionality is in 'beta' status, as the label suggests.  As a result, there may be cases where things may not work as expected when this option is enabled. 

B. This functionality is supported with devices based on the DisplayLink DL-3xxx chipset, DL-5xxx chipset, and DL-6xxx chipset.  However, it is important to note that on DL-6xxx chipsets this functionality is limited to DisplayPort video outputs only. It is NOT supported on HDMI video outputs via DL-6xxx chipsets.

System sleep in display-closed mode

Mac laptops running macOS 13 Ventura can be used in one of two ways when used in conjunction with a DisplayLink-based product. 

The first way is with the laptop lid open, with the laptop's built-in internal display enabled.  

The second way is with the laptop lid closed, with the laptop's built-in internal display disabled.  This is known as closed display mode or 'clamshell' mode. 

In order to enter closed display mode while connected to a DisplayLink-based product, the host Mac must have an external power source connected and an external keyboard and mouse connected. 

Placing a checkmark next to 'Power save all displays and sleep in clamshell' changes this behavior, in that closing the laptop lid will cause the host Mac to go to sleep. 

This feature is of course optional, and its use is a matter of personal preference.  

Display rotation and toggle

The functionality presented within this section of the DisplayLink Manager Application will vary depending upon which type of processor is within the host Mac.

A. Macs with an Intel processor

When DisplayLink devices are used in conjunction with Apple Mac systems that have an Intel processor, a list of all the DisplayLink-connected displays will appear within this section. 

The individual displays can be turned on or off as desired by clicking on the toggle switch next to each display's name. You can differentiate between each display by hovering the mouse pointer over each display name.  When doing so, a red identification box will appear within the selected display.

You can rotate the orientation of the DisplayLink-connected displays within the ‘Displays’ section of the macOS ‘System Settings’ application.

B. Macs with an Apple M1 or M2 processor

When DisplayLink devices are used in conjunction with Apple Mac systems that have an Apple M1 or M2 processor, display rotation must be done from within the DisplayLink Manager Application and the host Mac must be running macOS 12 Monterey or later (display rotation is not available on M1 Macs running macOS 11 Big Sur). 

Each DisplayLink-connected display attached to the M1 or M2 system will be listed next to the ‘Display rotation’ area. Click on the drop-down selection box and select the appropriate degree of rotation. 

If multiple displays are present, you can differentiate between each display by hovering the mouse pointer over each display name.  When doing so, a red identification box will appear within the selected display.

Synaptics (the creators of DisplayLink technology) have more information on this feature here --> LINK

In addition to the rotation aspect described above, the individual displays can be turned on or off as desired by clicking on the toggle switch next to each display's name.  As mentioned above, you can differentiate between each display by hovering the mouse pointer over each display name.  When doing so, a red identification box will appear within the selected display.