My TBT4-UD5 Is Disconnecting Intermittently and the Power LED Is Switching From Blue to Amber

Last Update: April 18th, 2024
Article ID: 2494768

We have identified a rare issue with some TBT4-UD5's that is causing the dock to intermittently disconnect all devices connected to the dock. Additionally, the dock's power LED will switch from blue to amber during the disconnection.

If you suspect that you are running into this issue, please reach out to us at so that we can help make things right!