The Product Key is a 16-character alphanumeric code and is unique to each order. Since 12/01/2017, Product Keys are printed on a tag and are physically tied to our Plugable Transfer Cables like this:
Our Product Keys:
- Use letters A-F only
- Use the number zero 0, and not the letter O.
- Do not expire
- Can be used to register as many computers as you need
If you purchased your Transfer Cable before 12/01/2017, you should have received an email containing the Product Key. Please reach out to us directly at: email@example.com with your Amazon order number for help with your Product Key, or if you have any questions.