The Bravura Easy Computer Sync software is asking me for a Product Key. Where do I find my Product Key?

Last Update: October 19th, 2026
Article ID: 628886

Where Can I Find the Product Key for My Plugable Transfer Cable?

The Product Key is a 16-character alphanumeric code printed on a tag that is physically attached to your Plugable Transfer Cable. Each Product Key is unique to its order.

How to Identify Your Product Key

Since 12/01/2017, Product Keys have been printed on a tag tied to the Transfer Cable, like this:

Our Product Keys:

  • Use letters A-F only
  • Use the number zero 0, and not the letter O
  • Do not expire
  • Can be used to register as many computers as you need

How to Get Your Product Key If You Purchased Before 12/01/2017

If you purchased your Transfer Cable before 12/01/2017, you should have received an email containing the Product Key. Please reach out to us directly at support@plugable.com with your Amazon order number for help with your Product Key, or if you have any questions.

Applicable To

  • Plugable Thunderbolt, USB-C, USB 3.0, and USB 2.0 Transfer Cables