The Bravura Easy Computer Sync software is asking me for a Product Key. Where do I find my Product Key?

Last Update: April 4th, 2022
Article ID: 628886

The Product Key is a 16-character alphanumeric code and is unique to each order. Since 12/01/2017, Product Keys are printed on a tag and are physically tied to the Transfer Cable itself like this:

Our Product Keys:

  • Use letters A-F only
  • Use the number zero 0, and not the letter O.
  • Do not expire
  • Can be used to register as many computers as you need



If you purchased your Transfer Cable before 12/01/2017, you should have received an email containing the Product Key. Please reach out to us directly at: support@plugable.com with your Amazon order number for help with your Product Key, or if you have any questions.