Achieving the Maximum File Size Limit in Plugable Digital Viewer

Last Update: June 14th, 2021
Article ID: 922723

In a recent review of the Digital Viewer software, a typo was discovered in the maximum file size limitation instructions under Movie Setup. When the maximum file size is entered as shown (4097 MB), the following error message is displayed: “Video size setting is incorrect; out of range.” As a workaround, customers should enter 4096MB (or lower) as the maximum file size.

Digital Viewer UI

Make sure to click ‘Apply’ after your changes have been made.

Note: The Maximum File Size is a limitation of the software currently and may be raised at a later date in an updated version. We will update this document accordingly at that time

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