From our testing, it is recommended that you grab the cable portion as close to the MagSafe connector as possible and lift straight up. This will disconnect the MagSafe connector from the magnet on the MacBook and allow you to remove the charging cable without needing to remove the hub.
How Should I Remove the MagSafe Charger While the AMS-5INE Is Connected?
Last Update: April 10th, 2023Article ID: 1878784