Using USB 3.0 cables longer than 6.6 ft (2 m) cables is not recommended. Exceeding these lengths can lead to signal degradation, causing the switch or connected devices to malfunction.
Why Longer USB 3.0 Cables Cause Issues
USB 3.0 signals are highly sensitive to cable length and quality. As cable length increases beyond 2 m, the signal integrity drops significantly, which can result in the connected peripherals disconnecting, failing to be recognized, or operating at reduced speeds.
How to Ensure a Stable Connection
To maintain a reliable connection, only use the cables provided with the switch or high-quality replacement cables that do not exceed 6.6 ft (2 m). If you must extend the distance between the switch and your computer, consider using a powered USB 3.0 active extension cable, though results may vary depending on the specific peripherals used.
Applicable To
USB3-SWITCH2