I Want to Use This Bluetooth Adapter at Work, or With a Computer Provided by My Employer. Will I Need the Help of Our IT Staff to Get It Working?

Last Update: October 9th, 2020
Article ID: 679500

Yes, this is very likely. Many office environments use what is called a Windows Active Directory domain environment that can interfere with the driver install.

We recommend installing the drivers using the domain’s default ‘Administrator’ account to avoid problems. We also strongly recommended disabling antivirus and security software during the installation as these are known to interfere with the driver installer (even if no errors are presented).