Does the Plugable USB NIX Capture Card Support Refresh Rates Higher Than 60Hz?
Applicable To
- Plugable USB NIX Capture Card
- HDMI source devices and displays that support resolutions or refresh rates above 1920x1080 @ 60Hz
No. The NIX Capture Card supports a maximum input and output resolution of 1920x1080 @ 60Hz. Even if your display and devices support higher refresh rates, those rates won't work through the NIX, so set your source device to 1920x1080 @ 60Hz or lower.
Troubleshooting Steps
- Open the video or display settings on your source device (console, PC, or camera).
- Set the output resolution to 1920x1080 or lower.
- Set the refresh rate to 60Hz or lower.
- Save or apply the new settings.
- Open your capture software to view the video feed.
Expected Result
Your source device outputs at 1920x1080 @ 60Hz or lower, and video appears both in your capture software and on any display connected to the NIX's HDMI output.
If the Issue Persists
- Unplug and reconnect the HDMI cables and the USB cable connected to the NIX Capture Card.
- Restart your source device and your capture software.
- If you need a refresh rate higher than 60Hz on your display, connect the display directly to your source device instead of through the NIX.
- If you still see no video, contact Plugable Support for further help.