The USBC-PDMON is an external display that requires that the host device supports video output via a USB Type-C port (also known as VESA Alt Mode video output).

Not all USB Type-C ports support video output. In our experience helping others, we have found that in many cases the USB Type-C port in a desktop computer will NOT support video output.

Please check with the manufacturer of your computer in order to determine if your computer supports video output via USB Type-C.