Audio routing limitation when using FaceTime or Skype with iPadOS and the UDS-7IN1

Last Update: May 8th, 2023
Article ID: 1940047


When using wired headphones/headset and microphone with communication applications with iPadOS and the 3.5mm audio combination jack on the UDS-7IN1, a user may not be able to select their preferred audio output/input device.

  • The issue resides with Apple's communication apps having a limitation with audio routing capabilities.
  • This issue is not specific to the UDS-7IN1 and has been observed with other docking stations. 


Affected communication applications

  • FaceTime
  • Skype
  • (Siri is also known to be affected)

**Please note that applications such as Microsoft Teams or Zoom do not appear to have this limitation.


Workaround solution

We recommend using a Bluetooth headset or onboard system microphone to circumvent this limitation.