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Additional Thunderbolt Software and Connection Information for TBT-TRAN

Last Update: October 17th, 2022
Article ID: 1561105

Our TBT-TRAN Thunderbolt Transfer Cable uses Easy Computer Sync software to transfer files, but a baseline Thunderbolt Connection between computers is still needed. Thunderbolt 3, 4, and USB4 capable computers that are kept up-to-date should have the necessary drivers to make the connection.

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Low-level Drivers and Software Ahead!

Please ensure you are only installing additional Thunderbolt software or drivers if needed! The software provided by your OEM will have the highest chance of success. Microsoft or Intel drivers may not be compatible with your computer and may be irreversible if the incorrect software package is installed! Questions? Please reach out to our support team for any issues with a Plugable product!

With that said, you may need or want to install Thunderbolt software and drivers directly to manage your Thunderbolt Connections. There are different sources for installing Thunderbolt software, but we will focus on three main methods of installation (in priority order) which are:

  • Installing Thunderbolt Software from your OEM - Plugable Recommended Option
  • Installing Thunderbolt Control Center from Microsoft
  • Installing Thunderbolt Control Center from Intel (Experts Only)

See each section below for further details.

Installing Thunderbolt Software from your OEM

  • You may want to download Thunderbolt software and drivers directly from your Original Equipment Manufacturer, also called an OEM.

  • Please note, we do not have specific instructions for OEMs. A guide with further information and resources is available at the following link:
    How to - Download Thunderbolt software from your OEM

Installing Thunderbolt Control Center from Microsoft

Installing Thunderbolt Control Center from Intel

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Caution!

Intel's software and drivers can override OEM-installed packages that are customized to optimize the Thunderbolt platform for each platform (laptop/desktop line). Please ensure you require installation of this package before moving forward!

We hope this was helpful. Feel free to reach out to us directly at: support@plugable.com with any questions or concerns, and we'll be here to help.