With more devices connected in the "chain", we'll want to start by better isolating where the problem could lie.
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Do the problems still occur when the dock or hub is connected directly to a USB port on your computer (bypassing the switch)?
- If the answer is yes, then this is not a problem with the switch itself and please refer to the product page of the dock or hub for more help
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Does the problem occur on both computers connected to the switch or just one of them?
- If the answer is just one, we're likely dealing with a host-specific problem
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Does the problem occur when connected to other USB ports on the computer?
- If the answer is no, then there could be a difference between the computer's USB ports
These questions should hopefully help you isolate and understand where the issues could lie. Please contact us at support@plugable.com for more assistance, along with a copy of the answers to the above questions to assist in troubleshooting and we'd be glad to help further.